Commercial and public transportation fleets are desirable customers. They are also highly demanding, difficult to obtain, and difficult to keep.

You need to get them, you need to keep them, and you need to protect yourself from what happens after the truck leaves your facility or roadside service location.

You are as much in the wheel installation business as you are in the tire business, and you need to be as good as or better than the vehicle manufacturer at wheel installation.

Your business depends upon that level of quality. High quality service draws the good customers you want and need for long-term profitability. It also vastly reduces callbacks and backcharges. It will significantly reduce the need to deal with fleets whose trucks are down or in an incident and who are looking at you to recoup their losses. These are costs your business cannot afford. At least not for long.

Fortunately you can turn the wheel installation process from a source of aggravation into a no-nonsense business asset. Most wheel problems have improper wheel nut torque as either their root cause or a contributing cause. This problem is absolutely preventable.

Since most dealerships use either the wrong tools or improperly maintained tools, you have the ability to leap past them in the quality of your wheel installation and turn the process into a competitive advantage. Having and using the best policies, procedures and tools will make your service stand out from the crowd, giving you a substantial and objectively-verifiable edge in the eyes of the fleet. It will also reduce your hard-dollar costs at the same time.

We have two quality-engineered solutions that meet or exceed your requirements in every aspect of torque management for wheel installation.

Go to the Commercial Dealer Solutions page to see the elements of the system and to compare it to your fleet's individual needs. Then call us for assistance in determining how you can bring your current torque management and wheel installation systems up to a “Best Practices” level and drive your costs down!

If you want a genuine education on quality costs, quality system principles, and how they affect this process, go to our White Papers section. There you will find papers that genuinely educate you on the principles of quality engineering, processes, and profitability.

Tenexes Div. of Ryeson Corporation
3203 N. Wolf Road • Franklin Park, IL 60131
Phone: 847/260-2050 or 563/249-4170 • Fax: 847/455-0347

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